Payment Policy General Policy Payment Policy ensures customers have consistent access to standard and secure payment methods, transparent information on how to pay and what to pay for, and know what to do if something goes wrong.
Definitions Payments made to the following payers: Suppliers: individuals or businesses that use the Angasa order fulfillment service. Suppliers have to pay Angasa for the fees for completing orders and delivering to customers, including fulfillment fees, handling fees, management fees, and other fees if incurred. FBA businesses: using Re-label service at Angasa. The business will have to pay fees for Angasa to conduct re-labeling processes, including print, re-label, pick, pack and ship to the Amazon warehouse. The costs for this service will be a combination of re-label fees, package prices, and processing fees.
Payment Methods In order to process payments, you must enter a valid payment method such as PayPal, credit card, or other payment method indicated at the time you create your account and keep your payment method valid at all times. Angasa only allows payment methods that offer strong protection for customers using services at Angasa: PayPal, Credit Card, Bank transfer, Payoneer, PingPong.
By registering as users in Angasa Customer Portal and using services of Angasa, you acknowledge and agree that Angasa may charge the fees to the Payment method you provide immediately upon your request or receipt of applicable services and continue charging applicable fees on a rolling basis until the services are terminated, and any outstanding fees you owe are paid in full. Angasa reserves the right to withhold the provision of services to you until your payment is fully settled in Angasa Customer Portal’s accounts.
Refunds Angasa does not provide refunds for payment of services. Once Angasa charges the fees of your service provider, it means that services have arisen or Angasa is in the process of conducting service-related tasks. For that reason, Angasa will not process refunds for you.
Customer Service If you do not understand any of the terms of this policy or need further assistance regarding your transactions on our site, please get in touch with us anytime via [email protected].